Privacy Policy

Risline Intelligent Equipment Co., Ltd. ("RISLINE", "we", "us", or "our") operates the www.rislinelift.com website and related services.

RISLINE Lifting Solutions is the international brand operated by Risline Intelligent Equipment Co., Ltd.

We are committed to protecting your personal data and your privacy rights. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our website, submitting an inquiry form, or providing your information through advertising platforms such as Meta (Facebook and Instagram), you agree to the collection and use of information in accordance with this policy.

We may collect the following types of personal information when you interact with our website, inquiry forms, or advertising forms:

• Contact information: Full name, email address, WhatsApp number, phone number, and company name that you provide through our inquiry forms, advertising forms, or direct email communication.
• Project details: Product requirements, specifications, quantity, destination country, and other information you voluntarily share regarding your lifting solution needs.
• Technical data: IP address, browser type, device information, pages visited, and time spent on our website, collected automatically for analytics and security purposes.

We use the collected information for the following purposes:

• To respond to your inquiries and provide product quotations, technical specifications, and customer support.
• To understand your project requirements and recommend suitable lifting solutions.
• To process and fulfill your orders and service requests.
• To send you product updates, industry news, or promotional content (only if you have explicitly opted in).
• To improve our website functionality, user experience, and product offerings.
• To comply with legal obligations and protect our legitimate business interests.

Your personal data may be stored and processed in secure facilities operated by RISLINE or trusted service providers.

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your data with:

• Trusted service providers (such as logistics partners, payment processors, and technical service providers) who assist us in operating our business, subject to confidentiality obligations.
• Legal authorities when required by law, court order, or governmental regulation.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right of rectification: Request correction of inaccurate or incomplete data.
• Right of erasure: Request deletion of your personal data, where legally permissible.
• Right to restrict processing: Request limitation of how we process your data.
• Right of data portability: Request transfer of your data to another organization.
• Right to object: Object to processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at:

Email: info@rislinelift.com

We will respond to all legitimate requests within 30 days.

Our website and services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time.

We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.

We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at: